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Cloud Design Solutions

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CLOUD COMMUNICATIONS SOLUTIONS

Communications built around your business

From business phones and collaboration suites to customer contact center and AI, we help you find the right combination of technology for the way your organization works.

ONE ADVISOR, MULTIPLE OPTIONS.

The right technology starts with the right questions.

Choosing a communications platform can be complicated. Different providers offer different combinations of features, pricing, contracts and capabilities.

Cloud Design Solutions helps you evaluate those choices based on your business, your users and your customers.

ONE ADVISOR, MULTIPLE OPTIONS.

Three ways to improve how your business communicates.

Cloud Phone & Collaboration

Modern business phone systems, messaging, meetings and collaboration tools that help your team stay connected wherever they work.

Customer Contact Center

Bring phone, text, digital channels, AI and customer information together to create better experiences for customers and employers.

AI-Powered Enablement

From AI receptionists and assistants to transcription, automation and customer intelligence, AI can help your people work smarter and respond faster.

START WITH YOUR BUSINESS NEED

What are you looking to improve?

Replace an aging phone system

Modernize calling, mobility, messaging and collaboration.

Explore Business Phone

Improve customer service

Connect voice, text, digital channels and customer information.

Explore Contact Center

Give employees better tools

Make communication easier across offices, remote teams and mobile workers.

Explore Collaboration

Use AI more effectively

Automate routine interactions and give employees intelligent assistance.

Explore AI Enablement

YOUR ADVISOR

From evaluation to the right solution

First, we take the time to understand your needs. Then, we evaluate the right solutions for your business, ranging from cloud phone systems and collaboration to contact centers, AI, and digital channels. 

Because our team works independently, you are never limited to a single provider or solution. Ultimately, our goal is to help you find the best fit for today and tomorrow.

Understand

We learn how your people, customers and business communicates today.

Evaluate

We compare the technologies and providers that fit your requirements.

Select

We help you weigh capabilities, pricing, contracts and long-term fit.

Onboard

We help you plan the transition and move toward implementation with confidence.

MULTIPLE PROVIDERS. ONE TRUSTED ADVISOR.

You don't have to choose from just one provider

We work with leading communications providers so you can evaluate the options that make sense for your business, rather than starting with a single technology platform. Our partner solutions include full communications suites, cloud phone systems, contact center solutions and AI-powered communications.

Zoom Communications AI-powered VOIPO video, phone systems, collaboration and work productivity suite.
Vonage VOIP cloud phone systems, UCaaS, CCaaS, CPaaS.
Five9 cloud Contact Center, Call Center, IVR, AI, Workforce Engagement.
Dialpad cloud VOIP phone systems, UCaaS, Unified Communications.
Sprinklr Customer Experience
8x8 VOIP UCaaS CCaaS Phone System Solutions
Sangoma Logo
Glia is–chat, voice, video and web.
Nextiva cloud VOIP phone systems, UCaaS, Unified Communications.
Kore.ai is a partner of Cloud Design Solutions
Genesys VOIP cloud contact center, CCaaS, Call Center, IVR, AI, Workforce Engagement.
GoTo
NICE CCaaS solutions
Talkdesk VOIP cloud contact center, call center, CRM, Workforce Engagement.

BUILT FOR YOUR INDUSTRY

Communications that fit the way your business works.

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Banking

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Credit Unions

Legal

Healthcare

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Accounting

Financial Advisors

Non-Profits