UC Today: Gartner releases 2024 UCaaS Magic Quadrant
The 2024 Gartner UCaaS Magic Quadrant highlights Microsoft as the top leader, emphasizing its enhanced telephony features but noting gaps in contact center. Cisco advances with strong AI capabilities, challenging other leaders like RingCentral and Zoom. Meanwhile, Dialpad moves to the Niche Players quadrant, and Google remains the sole challenger. Vendors like GoTo and Sangoma […]