RingCentral has introduced the AI Receptionist (AIR), an integrated AI phone agent designed to automate customer interactions and ensure businesses never miss a call. Built directly into RingCentral’s business phone system, AIR offers features such as instant call answering with natural conversations, handling routine inquiries without human intervention, intelligent routing of complex calls based on context, and appointment scheduling with SMS follow-ups. This seamless integration allows for quick setup without the need for additional software. Businesses adopting AIR have reported significant improvements, including a 50% reduction in time spent on inbound calls and a 20% decrease in calls requiring human assistance. Learn more.
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