Zoom is set to enhance its AI Companion with new “agentic” capabilities, enabling it to autonomously identify and execute tasks on behalf of users. This upgrade allows the AI Companion to schedule follow-up meetings, generate meeting-related documents, and create video clips, all accessible through a new “Tasks” tab in Zoom Workplace.
Additional features include a voice recorder in the Zoom Workplace mobile app, which can record, transcribe, and summarize in-person meetings, and live notes that provide real-time summaries during meetings and calls. These enhancements aim to streamline workflows and boost productivity for Zoom users.
Furthermore, Zoom plans to introduce a Custom AI Companion add-on, allowing users to personalize their AI experience with custom avatars and integrations with third-party tools. This move underscores Zoom’s commitment to integrating AI across its platform to enhance user experience and efficiency. Learn more at CX Today.