Talkdesk has introduced Talkdesk Express, a cloud-based customer experience (CX) solution specifically designed for small and medium-sized businesses (SMBs). This platform aims to provide SMBs with enterprise-grade contact center capabilities without the associated complexity and cost.
Key Features of Talkdesk Express of Talkdesk Express include rapid deployment, omnichannel support, user-friendly interface, scalability, integration to CRM tools like Salesforce and HubSpot, advanced analytics and self-services administrative/configuration tools. For more detailed information, you can read the full article on No Jitter.