Zoom is advancing its AI capabilities by introducing agentic AI features across its platform, enabling the AI Companion to perform tasks on behalf of users, such as scheduling meetings, generating documents, and creating video clips. These enhancements aim to streamline workflows and boost productivity within the Zoom ecosystem.
Additionally, Zoom is expanding AI functionalities across its services, including Zoom Meetings, Team Chat, Docs, Phone, Whiteboard, and Contact Center. The AI Companion now features skills like calendar management, clip generation, and advanced writing assistance. Furthermore, specialized agents like the Zoom Virtual Agent are being introduced to deliver empathetic, contextual conversations and resolve complex issues autonomously, enhancing customer self-service experiences. Learn more at UC Today.
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