Zoom has expanded its portfolio for sales and revenue teams with the launch of Zoom Auto Dialer, a powerful AI-powered outbound calling solution. Designed as an add-on for Zoom Phone, the Auto Dialer offers multiple dialing modes (power, cascading, and parallel), automated voicemail drops, local presence caller ID, and one-click meeting scheduling. It integrates seamlessly with CRMs like Salesforce and sales engagement platforms such as Outreach and Salesloft. The system also logs calls, notes, and follow-ups automatically—saving time and improving workflow for sales teams. By tying it all together with Zoom Revenue Accelerator (ZRA), Zoom offers sales reps full-cycle visibility and productivity in a single platform.
In addition, Zoom has enhanced Zoom Revenue Accelerator to better support territory-based sales teams and hybrid work. New features include territory views for pipeline management, AI transcription and summarization of in-person meetings via Zoom’s mobile app, and customizable, CRM-synced AI briefs. These upgrades aim to streamline deal tracking and improve insight into customer interactions across all channels. By embedding AI throughout the sales process—from outreach to deal close—Zoom is positioning itself as a comprehensive, AI-first sales enablement platform, reducing the need for disconnected point tools and helping teams focus more on selling. Read more at CX Today.