RESOURCES
Cloud Communications Resources & Insights
Explore our library of guides, white papers, webinars and other resources to help you understand cloud communications and make informed decisions about UCaaS, CCaaS and business communication solutions.
Resources to Help You Make Better Communications Decisions
Choosing the right cloud communications solution can involve a lot of questions. Our resource library provides practical information on UCaaS, CCaaS, Microsoft Teams, AI, digital transformation and other business communications topics. Explore our guides, white papers, webinars and insights to help you evaluate your options and determine what makes sense for your organization.
Cloud Communications Resources
- All
- Briefing Documents
- Datasheets
- White Papers
- eBooks
EVENT RECORDINGS
Cloud Communications Webinars & Insights
Watch on-demand webinars covering cloud communications, Microsoft Teams, UCaaS, contact centers, customer experience and the latest industry trends.
Adding Phone to Microsoft Teams
There are over 300 million users of Microsoft Teams. Most are just using it for collaboration or video. What are the options for extending Teams with phone capabilities? In this video we dive into the options.
The Role of a Communications Advisor
Cloud Design Solutions acts as a Communications Advisor in your transition to cloud communications. Learn how a Communications Advisor differs from previous models and how Cloud Design can help you in your evaluation process.
Why Cloud?
Communications that Delivers Value
What is the value of using a cloud-based communication solution? Learn about the financial, logistical and organizational benefits of using a cloud application for business unified communications and contact center.
Cloud Communications:
The Essential Elements & Value
Cloud Design Solutions helps companies transition to cloud-based solutions communications, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). This webinar reviews the key benefits of cloud communications, value points and use-cases.
Customer Experience (CX):
Contact Center Trends & Insight
Cloud Communications can transform the customer end employee experiences of a contact center. Learn about some of the trends and insight to leveraging cloud contact center solutions – including digital transformation, AI and customer journey analytics.